Address: 5210 S. McClintock Drive
Tempe, AZ 85283
Chapman Commercial & Fleet
Your Phoenix Chevy and Isuzu dealer
Chapman Commercial & Fleet Reviews
Chapman Commercial & Fleet Average Rating:
4.9 out of 5 stars (155 reviews)
Battery Replacement
I noticed that the battery in my 2011 Silverado seemed to be weakening and also noticed it was leaking. I did not have an appointment with the service center, but I was on my way home on January 8th after having some minor surgery on my face and was in the neighborhood near Chapman. So I stopped in to ask if they could get my truck in to have the battery replaced. After waiting about 15 minutes or so to be approached by anyone, a man came to inquire what I needed (can't remember his name, sorry). I explained what was going on and why I was there unexpectedly. The gentleman was very accommodating and told me he'd see what he could do. A few minutes later he returned and said the mechanics would rearrange some vehicles due to lack of space during a reconstruction process and would accommodate my request! Awesome! My only challenge with my experience 6th is time was I had stated a few times that the battery had leaked and I asked that the battery tray be cleaned. I was told they would make sure they would clean it. Once I got home, we checked it that evening and noticed that it had not been cleaned. As much as I truly appreciated the fact that they got me in and out so quickly, I'm disappointed that they did not clean the tray as they said they would.
– Julie Keeling
1/27/2019
Excellent Customer Service
Dexter Nix is a great Consultant . He is detailed oriented and efficient. He keeps in contact with you regarding your car, providing timely updates and information. He is the only Consultant I will use at Chapman. He consistently provides excellent customer service, valuable direction for repairs, honesty in solutions for repairs and does it all with a smile and respect.
– Casey Boud
1/19/2019
Truck Service
Took my truck in for service was taken care of ASAP in the quick lube area. Only problem was the truck came out more dirty than it went in the service guy said the service area was under construction and was sorry for that.
– marvin moody
1/17/2019
Commercial truck service
Commercial truck service, Jim Hufnagel and his crew do a great job on my truck, the work is done right and quickly. As long as Jim is with Chapman Chevrolet and is working for them and me I will be a loyal customer. Thanks Jim and his crew again
– Don Munzer
1/10/2019
Customer Service
Great
– Gabriel Valenzuela
1/3/2019
Thanks again
Very pleased with our new car!!! Thank you Chapman Chevy!!
– Brandi Nez
1/2/2019
Linda is the best!
This is the 5th vehicle that I have purchased from Chapman (4 Chevys and 1 VW) and the 4th from Linda S. She always finds exactly what I want and makes the whole process so simple. I will continue to drive from north Peoria to buy my vehicles from Linda!!
– Jen'e Williams
12/23/2018
Great Service
I quit going to Chapman Chevy because my service advisor Kevin M. left and AAA was much closer to my home. Had a check engine light come on and was right by the dealership so drove in and fleet service advisor Joshua Griffin came out and asked if I needed help, took the time to check for codes and found a couple and suggested I bring it back and leave it with him. He got me a loaner and took care of the problem within the time frame he gave me. Josh is the reason I will be returning to Chapman for all my service needs.
– Kevin Davis
12/23/2018
Great service
Great Service
– Frank Saccente
12/19/2018
Brian Young is Great!
We've leased several vehicles with Brian Young. He always treats us well. He is knowledgeable about the product, does his research to find us just what we are looking for, and makes the transaction quick and easy.
– Steve DeBuhr
12/17/2018