Chapman Commercial & Fleet Reviews
Chapman Commercial & Fleet Average Rating:
4.9 out of 5 stars (100 reviews)
Repair completed, but at a high price!
The retainer clip on the door lock assembly needed replacing on my 2013 Avalanche. It was an $11 part. It took $261 worth of labor to install it, which seems excessive, plus a $39 "shop supplies" was added to the bill, putting it at over $315! I like Chapmans because they do a good job, but they are pricing themselves out of my price bracket. To Sergio's credit, he did wash my vehicle, which had 4,000 miles of bugs plastered all over the front of the vehicle. I appreciate that!
– Aaron Schmidt
Zenon was absolutely amazing! Thank you for a wonderful experience ...
– Stephanie Moore
From the first conversation on the phone to walking out with my wife new vehicle it was an amazing experience!! We couldn’t be happier with everyone at Chapman Chevrolet!! Thank you
– Antonio Villegas
Dan our finance man & I think his name was Lauren gave us excellent customer service-
– Penny Myers
Excellent customer service from Ryan.
– Ruben Cardenas
My Service Advisor was Nadia Rios. She was pleasant, and on her game. She communicated everything to me throughout the process and got me in and out as promised.
– Brian Lamb
Oil change and service check
It was time for my service check so I made an appointment to have it done.
Chapman now takes walk in service so you don’t have to make an appointment for.
It was a bit inconvenient that I had to wait 2 and a half hours just for an oil change.
I believe your poor employees are a bit overwhelmed with all the extra work from the walk in business.
Everyone was very friendly and apologetic about the extended amount of time it took to get my service done.
I liked it better when you had to make an appointment to get your service done.
But all said and done; I was pleased with the service and your service personnel.
– Reba Phillips
Great service. Was kept informed of progress.
– Rose Ruiz
Everyone was very helpful
Thx’s for the oil change on such short notice