Chapman Commercial & Fleet Reviews
Chapman Commercial & Fleet Average Rating:
4.9 out of 5 stars (84 reviews)
Efficient and Professional Service
I made my appointment Sunday evening and presented at the appropriate time on Monday. The service writer was prompt, courteous, and listened to my concerns. All work performed in a timely manner and the vehicle was clean upon completion.
– Ron Palmer
Exceptional Service Advisor - David Gile
If I could rate higher than 5 stars I would. You have an amazing team player, David Gile, at your quick lube station. David took time to hear me out while multi-servicing other customers. I have complained about something being wrong with my 2018 Malibu that I purchased 8 months ago but nobody seemed to care since it wasn't coming up on the systems and literally made me feel crazy. I explained the issue to David and he talked to a tech and come to find out it was an accelerated gas pedal issue that's been popping up in the Malibu's. Thanks to David, the tech heard my concerns. While I was sitting at the service center I seen David interact with so many different customers. He handled everyone with care and concern. Best customer service I have seen. This guy needs a raise!
– Sarah Hager
Quick Lube always timely and professional
Chapman has had my truck business exclusively for over two decades and have consistently done a great job with PM.
Recently, in July, the main service staff failed to contact me after several calls concerning a needed repair: Too busy? Too much business? Construction chaos? Not a normal occurrence & I trust not indicative of future performance.
I had to take it elsewhere for the first time for an engine mount replacement.
– Mark Carlson
They always take care of me
– Jorge Rivera
– luis valdez
Great service.nice people
– Pamela lopez
We received excellent service and an outstanding attitude from Ron Klement.
– Doug Koba
Everything was perfect
I had an oil and filter replacement plus I received a free car wash. Everything was great.
– Louis Smith